Privacy Policy
Publisher
DLP SAS
Siret Number: 444 627 210 00016
Website: https://www.lubysil.fr
Headquarters:
41, rue de Crussol
07500 GUILHERAND-GRANGES
France
Privacy Policy
This privacy policy outlines how your personal information is collected, used, and shared when you visit or make a purchase on the site https://www.lubysil.fr.
Personal Information Collected
When you visit the site, certain information about your device is automatically collected, such as your IP address, your browser type, your timezone, and cookies installed on your device. We also collect information about the pages you view and the products you purchase.
Use of Personal Information
The collected information is mainly used to process your orders, communicate with you, verify any fraud attempts, and improve the user experience on the site. We also use this data for advertising purposes, with your consent.
Sharing of Information
We share your information with third-party partners to perform certain tasks (e.g., delivering your orders) and to improve our services (e.g., analysis via tools like Google Analytics). Your personal data will not be shared for purposes other than those specified in this policy.
User Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the information below.
Data Retention
Order information is retained as long as necessary unless you request deletion.
Delivery and Returns
Under European legislation, you may return products purchased on our website within 14 days of receiving your order, without giving a reason. You are responsible for the return shipping costs unless the product is defective or does not match your order.
Delivery times
We undertake to dispatch your orders as soon as possible. Delivery times vary according to your location and the delivery method chosen. For deliveries within Europe, the standard delivery time is 3 to 7 working days.
Returns procedure
To return a product, please contact us at [email protected]. We will provide detailed return instructions. Products must be returned in their original condition and original packaging.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to personalised or opened products, or to perishable products. These exceptions are defined by European legislation.
Contact Us
For any questions regarding this privacy policy, or to exercise your rights, please contact us by email at [email protected] or by mail at the following address:
DLP SAS
41, rue de Crussol
07500 GUILHERAND-GRANGES
France